About
Lumen's audio-visual resource supports the UK's arts community with industry standard exhibition equipment for public, gallery and live event installations.

The resource aims to meet the needs of artists and arts organisations using media and moving image technology.

Equipment is made available at less than 50% of commercial hire rates where possible, and is accessible to individuals and organisations, with or without prior experience.

Consultancy and technical support is available to identify viable production routes for all types of projects. Lumen have a range of skills and production experience from large scale outdoor projection to gallery and performing arts venues.

All users of the AV Resource should credit Lumen for provision of facilities. Lumen must be acknowledged in all publicity material with the inclusion of our logo, which is available online at www.lumen.org.uk/logo or can be provided on disc.

Rates
Concessionary rates are applicable to artists, arts projects, community groups, festivals and not-for-profit organisations providing that, where possible, Lumen is credited as supporting the project.

Within this sector a distinction is made between 'funded' and 'unfunded' arts projects. Be prepared to give full details at the time of booking:

Funded projects
Have recieved significant public funding or private sponsorship.

Unfunded projects
Have recieved little or no public funding or private sponsorship.

One week hire is charged at three times the daily rate. One months hire is based on three times the weekly rate. (eg: if an item is marked at £20 per day you would pay £60 for seven days use and £180 for one month).

Further discounts are available for longer term hires of two weeks and above. Please call us for further details

Lumen are VAT registered, all listed prices are exclusive of VAT at 17.5%.

Booking and payment
Equipment bookings can only be made by official company order or letter/email of confirmation. Individual hire customers must provide proof of identification in the form of both a photo ID (ie passport, driving license) and proof of address (recent utility bill).

Payment must be made by cash or cheque within 30 days of receiving an invoice. Invoices are usually posted out within five days of the hire.

Insurance
Equipment will not be hired without evidence of suitable insurance cover.

Insurance is availble to hire customers at a charge of 10% of the total hire fee and covers against loss or damage within Great Britain, provided equipment has been handled with due care (i.e. if equipment is stolen from an unattended car you will liable for replacing the equipment.)

In case of theft or loss you must obtain a police report and inform us immediately or you risk loss of cover.

Delivery/collection
Regional and national deliveries can be made via courier. Alternatively customers can arrange to collect equipment from Lumen's office in Leeds city centre.

All Hire equipment is checked within twenty-four hours of return for any damaged or missing items including cables and packaging/cases. Any missing items will be charged at full replacement cost.

All equipment is flight-cased.

Technical support
During office hours (9.30am-5.30pm, Monday-Friday) telephone support is available free of charge to hirers, please call 0113 2469850.

A basic introduction to equipment operation and installation can be provided free of charge on collection. Instruction manuals for all equipment are included with the item.

Lumen can organise technicians to install and operate equipment on site at an additional cost. Please call 0113 2469850 for details or email info (@) lumen.org.uk.